Sounds like our customers. We do have some great ones as well. Have a lady that brings her family vehicles in quite often. Always brings food for the guys in the shop. Baked goods, whatever. Really nice lady. You'd better believe we all take good care of her vehicles and help her out when we can. We do that little bit extra that we normally wouldnt. All it takes is that bit of recognition and thanks to suck up to us techs. A butter tart now and then helps to.